Job Title: Member Services Administrator
Job Type: Full-time
Pay: $20 per hour
Schedule: Monday–Friday, 8:00 am – 5:00 pm

About the Role
We are looking for a Member Services Administrator who thrives in a fast-paced environment and enjoys being the go-to person for both clients and colleagues. You’ll be the first point of contact for our community, whether that’s answering calls, greeting visitors, or helping the team with day-to-day operations.

This is more than just a front desk role. We are looking for someone who has a growth path in mind and wants to move into an Association Administrator position as soon as they are ready. If you’re ambitious, motivated, and eager to learn, this role is the first step toward a rewarding career with us.

What You’ll Do

• Be the first connection: Answer high-volume calls, direct inquiries, and make sure every interaction starts on a positive note.
• Welcome visitors: Assist guests in person and keep our lobby and shared spaces organized and professional.
• Keep things running: Handle payments, mail, and files while keeping records accurate and accessible.
• Support the team: Jump in on projects, create reports, update websites, and help with virtual meeting coordination.
• Build relationships: Provide excellent service to homeowners, board members, and colleagues every day.

Why Work With Us
We know you’re not just looking for a job — you’re looking for growth. That’s why we provide training, mentorship, and a clear path to becoming an Association Administrator. Along the way, you’ll gain valuable customer service and administrative skills in a supportive environment where your contributions matter.

Benefits

• Medical plans with 70% employer contribution
• Vision and dental plans with 75% employer contribution
• Paid time off: 10 vacation days, sick time, and 10 paid holidays
• 401(k) with discretionary company match (eligible after 6 months)
• Educational assistance up to $500 after one year
• Career development programs and hands-on training

Take the First Step
If you’re ready to grow, learn, and build a career in association management, we’d love to meet you.